Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.

Our repair contact point will call the right contractor for your request, they are available 24/7 for you and will forward your request to the right contractor. Are you a Short Stay guest? Then it is also possible that your request for repair is fixed by the Residence Assistant of your building.