When the contractor is informed about your request for repair, they will contact you for an appointment. Please note that sometimes the contractor will fix the repair during their regular visit in the building, e.g. for common areas. In that case they don't always make an appointment. This way we try to handle your request for repair as soon as possible.
Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail (email@example.com). We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.