Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.

Invitation for a Vote in Meeting ("hospiteren")
This applies to unfurnished rooms in Utrecht, Rotterdam and Amersfoort. Did you receive an invitation to have a look at an unfurnished room? Then you will have to make an appointment with the residents of the student house. The top 10 candidates are invited for a Vote in Meeting with these residents, also called a "hospiteeravond". They have the right to pick their new housemate out of these candidates.

"Hospiteren" is probably best described as a form of speed dating. The hopiteeravond gives the residents the opportunity to choose their new housemate. And it gives you the opportunity to know more about the room and your potential future housemates.  The residents of a student house receive a list from SSH with the top candidates who have responded to an advertisement of a room (usually selected by their registration date). The residents will then organize a meeting for these candidates. During this meeting, they will usually ask you to introduce yourself. They will also tell you something about the room and how the things in the house are organised. Usually they will let you know the same night if they have picked you to be their new housemate or not.

A clip about what a vote in meeting entails (subtitles available!)

Online “hospiteren” (“get-to-know-you sessions”) 
You can also get to know your new room mates online through Skype, FaceTime or WhatsApp video messaging. In this video you can see how this is going. This way of doing things is especially useful if you live far away as it will save a lot of travel time. If this is your preference, you can consult with the contact person of the house.

Invitation for a Viewing
This applies to apartments and rooms in Zwolle and Maastricht. Did you receive an invitation for a viewing? In that case, you can take a look in the apartment or room. It is up to you to decide whether you would like to live there. We usually invite several candidates for a viewing. The candidate with the 'oldest' registration number chooses first. If he or she declines the offer, we move to Number 2 on the list, and so on.