Terminating the rent
Depending on the type of contract you have signed with SSH, you will have to cancel your rental agreement with SSH if you want to move to a different house. Are you an international student or guest staff and do you live in furnished 'reserved accommodation'? Then you will most likely have a rental agreement with a fixed rental period which you can not cancel. Check your type of rental agreement in My SSH.
For all other residents the following information applies:
Your period of notice is a minimum of one month. You can terminate the rent contract on any day of the week, so you are not tied to the beginning or end of the month. Here you can read about how you set about terminating the rent and what you should pay attention to.
Terminating your room rental
You can terminate your rental via My SSH. It is also possible to send us an e-mail. You will receive a confirmation of the termination by e-mail. We will also send you a checklist form which you can use to check whether you have left your room in a proper state. You can also use this form to tell us about any repairs. E-mail the form back to us, even if you do not need to inform us of any repairs. If you wish, you can make an appointment with our manager to check your room.
Hand-over of keys
Room occupants hand over the keys themselves to the new occupant. The new occupant must receive all the keys (at least one per lock). Do you wish to leave the room early and hand over the room to the new occupant? We would advise you to make clear agreements with the new occupant, because the final date of your rent contract with the SSH will not change as a result of this. You will remain responsible for the room and the rent payment up to the last rent day.
Terminating your residence rental
The easiest way to terminate your rental is via My SSH. You can also terminate the rent by e-mail and letter. Always notify us of your new address when you terminate the rent. You will receive a confirmation of the termination from the SSH and instructions on how you should leave your residence when you move house and how you hand over the keys.
You must hand over the residence empty, in a proper state and broom clean to the new occupant. For some residences, the SSH carries out a check. This is mentioned in the confirmation of your rent termination. We will plan an appointment with you for this purpose.
Within four weeks after terminating the rent, you will receive a final invoice. This invoice will mention whether you have to pay money (for example, for rent or for any damages) or whether you will receive a refund. This is always at the end of the calendar year in question. If you pay variable service costs, you will therefore receive the final invoice for this at a later date. If you pay the rent by direct debit, this will stop automatically when you terminate the rent.