The website processes privacy-sensitive data or personal data. The SSH considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

Our data processing complies with the requirements set by the General Data Protection Regulation (GDPR). That means, among other things, that we:

  • clearly state the purposes for which we process personal data. We do this by means of this privacy and cookie statement;
  • aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • first request your explicit consent to process your personal data in cases requiring your consent;
  • take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • respect your right to access your personal data for inspection, correction or erasure at your request.

The SSH is the controller for the processing operations. In this privacy and cookie statement we explain which personal data we collect and use, and for which purpose. We recommend you carefully read this statement.

This privacy statement was last updated on 8 May, 2018.

Use of personal data

By using our services you will leave certain data with us. This may include personal data. We store and use only the personal data directly provided by you or data of which it is clear that they are provided to us for processing. To enable the rental of accommodation, the payment thereof, and the use of the website, we collect, among others, your:

  • Full name;
  • Nationality;
  • BSN;
  • Copy of ID card;
  • Address;
  • Telephone number;
  • Email address;
  • Date of birth;
  • Gender;
  • Payment data;
  • Course data, including student number;
  • Correspondence with the SSH;
  • Log data of your key use;
  • User name of the website.

These data will also be linked to unique codes to enable communication with the system. We do not publish your data. Your data may be shared with (potential) co-tenants, following your consent, to make the allocation of housing run smoothly. In the case of Short Stay your data will be exchanged with (educational or affiliated) institutions in order to assess for which accommodation you qualify.

We collect and process these data if you have entered into a (rental) agreement with us, or if you wish to enter into one, if you have given us permission to use your personal data, if we have a legitimate interest (for example for the purpose of detecting or preventing fraud and nuisance) or if we are legally required to do so.

Contact form and newsletter
We produce a newsletter to inform interested parties about our services. Your email address will only be added to the list of subscribers with your explicit consent. Each newsletter contains a link that allows you to unsubscribe.

If you complete a contact form on the website or send us an email, the data you send us will be retained for as long as necessary to answer or process the form or the email, depending on their nature or content.

Disclosure to third parties
Your data will explicitly not be provided to third parties, other than the third parties that are necessary to provide the services you have requested. These may include maintenance services, IT service providers and municipalities.

Security and storage
We take all security measures necessary to limit abuse of and unauthorised access to personal data.
We store your data for as long as we need it. For example, for the duration of your rental agreement, but also for some time afterwards because the law obliges us to do so.

Third party websites
This statement shall not apply to third party websites connected by links on this website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

We make use of cookies on our website. A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer. The information stored therein may be returned to our servers or to the servers of the relevant third parties on a subsequent visit.

Our website is used to place cookies belonging to the US firm Google, as part of the Analytics and Maps services. We use these services to acquire reports on the way that visitors use our website and to display our locations on a map. Google may disclose data to third parties in the event that it is legally obliged to do so, or insofar as third parties process data on its behalf. We have no control whatsoever on the use of data by Google and/or third parties. We have not authorised Google to use the Analytics data acquired for other Google services, Google IP-addresses are masked, and we have concluded a data processor agreement with Google. Please read the Google privacy statement (which may be regularly amended) to learn what it does with your (personal) data it processes by means of these cookies. The information Google collects is anonymised to the extent possible.

Use of permanent cookies
The use of a permanent cookie enables us to recognise when you visit our website again. The website can therefore be specially tailored to your preferences. If you have given permission for the placing of cookies, we can also remember this by means of a cookie. This way, you do not have to reselect your preferences, saving you time and making the use of our website more pleasant. You can delete permanent cookies via the settings of your browser.

Use of session cookies
By using a session cookie we can see which parts of the website you have viewed during this visit. This enables us to adapt our service as much as possible to the browsing behaviour of our visitors. These cookies are automatically deleted once you close your web browser.

Enabling, disabling and deleting cookies
More information about enabling, disabling and deleting cookies can be found in the instructions and/or by using the Help function of your browser.

Changes to the privacy and cookie statement
We reserve the right to make amendments to this statement. It is recommended that you consult this statement regularly in order to be aware of any changes.

For any questions and/or comments regarding our privacy policy or your rights (such as access, modification, erasure, restriction, objection or transferability) please contact us. For more information, please see our contact page. To prevent abuse we may request that you furnish adequate proof of identity. In the case of access to personal data linked to a cookie, you must submit a copy of the relevant cookie together with your request. You can find this in your browser settings. You also have the option of lodging a complaint with the Data Protection Authority if you believe that we do not act in accordance with privacy legislation.