Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.

Any questions? Feel free to contact us!

Our openings hours are Monday to Thursday from 8.30 to 17.00 and Friday from 8.30 to 12.30

You need a quick reply; we understand that. However, would you please use one of the channels below, instead of all? In that way we can help you as quickly as possible!  

Do you have a repair request? Report your request here.


Have you already met our chat robots? Robin (Dutch, regular accommodation) and Charlie (English, short stay) will immediately try to answer your questions!


You can reach us on WhatsApp, how easy is that! On working days, we will reply within 24 hours. Sorry, we don't respond to (video) calls..

Open WhatsApp


All local SSH offices have their own email address. Select the one you need! On working days we will respond in 48 hours.

Send us an email


Tell the menu whether you want to speak to the reception or if you want to submit a repair request. A repair request can be done 24/7!

Call 0031887304200


Stay connected by following us on Facebook. We also use Messenger.

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Open Messenger

Repair request

Do you have a repair request? Report your request here.


Leuk dat je geïnteresseerd bent in de SSH! Wij hebben ruim 100 medewerkers in dienst, waarvan een groot gedeelte onderdeel uitmaakt van één van de zes lokale verhuurteams. De overige medewerkers zijn werkzaam in uiteenlopende vakgebieden; van techniek tot klantenservice, van strategie tot ICT en van financiën tot marketing/communicatie. We hebben prachtige kantoren op centraal gelegen locaties in o.a. Rotterdam, Zwolle en Groningen. Onze centrale back-office zit op de Plompetorengracht in Utrecht.

Wil je meer weten over hoe het is om bij ons te werken? Kijk dan op deze pagina. Momenteel hebben we onderstaande vacature(s):

Residence Assistant in Groningen

Locatie: Groningen | Aantal uur per week: 8 | Ingangsdatum: per direct 
Woon je graag tussen de studenten en sta je altijd klaar om te helpen? Lees dan snel verder.

13,000 rooms and apartments - regular & short stay
1,500 rooms and apartments - regular & short stay
2000 rooms and apartments - short stay for international students only
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123 rooms - furnished accommodation - book your room at short stay