Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.


Registration, how does it work?
Nice to hear you’re interested in SSH! You can register for regular accommodations when your age is between 16 and 27. The registration fee is € 20,-. We assign the rooms and studio's according to the registration numbers. The ones who have been registered the longest will receive an invitation to come take a look at the room.

Is my registration valid in all cities?
It’s valid in Utrecht, Rotterdam, Amersfoort, Zwolle, and Tilburg. In Groningen and Maastricht we only have Short Stay accommodations. That’s why Groningen and Maastricht don’t appear in our rental offers.

Do I have to renew my registration annually?
Your registration with SSH will be active until your 30th birthday. We extend your registration every year, free of charge. Your registration will expire automatically on your 30th birthday if you are not an SSH tenant at that time.  

Is it possible to return my reservation fee?
If you decide not to rent any of our accommodations, it is not possible to reclaim the registration fee.

How do I de-register?
Please send an email to with your request. We will unsubscribe you as soon as possible!