Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.


May I sublet my room?
Are you going abroad for a while, for example for an internship or exchange? Then you can sublet your room - up to a year! This person does not need to be registered with us. Note: you are obliged to register your sublet with us. Please check this page for more information about subletting.

May I put my room on Airbnb?
Renting out your accommodation on Airbnb (or similar instances) is absolutely forbidden! This is against the Tenancy Rules of the SSH. You will risk eviction, an SSH penalty and a municipal fine from € 5,000.00 to € 18,000.00 if you sublet your room or apartment illegally. If you want to report illegal subletting then contact the SSH and our tenancy fraud employee on number 088-730 42 00. More information on illegal subletting can be found here.