Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.

When you submit a reservation, you are requested to make a down payment within 24 hours of booking the accommodation. The down payment consists the reservation fee and a rent payment. The amount of the reservation fee and the amount of rent you need to pay can be found in the Terms & Conditions. Check the Terms & Conditions on the page of your educational institution. Please note that the down payment can only be paid with a credit card.

For Maastricht check your terms & conditions on the page of the M-Building