SSH measures due to coronavirus

Last Friday, March 13th, we informed you about the measures that we as SSH have taken in regards to the coronavirus. Sunday, March 15th, our government took further measures in order to minimize the spread of the coronavirus in the Netherlands. “Be mindful of each other” was at the core of the message conveyed by our prime minister, Mark Rutte. It is our joint task to ensure the highest possible safety standards in our residences and offices, for both our residents, visitors as well as our staff. In this new light, the SSH will take the following additional measures:

“Hospiteren” (presenting yourself) and group viewings
In order to further limit physical social contacts as much as possible, we have decided not to allow physical hospiteer-evenings or group viewings until at least the first of June. The hospiteren process can instead be done online, via for example Skype, Facetime or WhatsApp (video calls). If a residence is not willing or able to carry out the hospiteren process online, then the first eligible person on the list will be placed in the residence.

Group viewings will also be cancelled for self-contained residences. If a self-contained residence becomes available, we will ask the departing tenant to take pictures of the residence. The new tenant can then convey his/her interest to us based on those pictures. We will allocate the self-contained residence to the person with the longest registration time in case multiple people display interest for the same residence.

House parties 
Up until the first of June all house parties are forbidden. Educational institutions and the businesses in the food and recreational sector have closed down and we have received word that tenants are planning on giving house parties in order to fill that void. Please let us make clear that such house parties are expressly forbidden. In addition, please be mindful of each other, especially in the evenings/nights and do not cause nuisance to others.

Accessibility SSH 
Since we currently operate with a minimum amount of staff at our offices, we ask you to direct any questions to us via WhatsApp (+31 88 730 4200) or e-mail ( We can only be reached by phone to report an urgent repair. Should you want to report such an urgent repair, you can do so by calling our general phone-number (+31 88 730 4200) and follow the appropriate options mentioned in the menu (first conveyed in Dutch, then in English). For all other questions or problems we urgently request you to reach out to us via WhatsApp or e-mail.

Make way for the cleaners 
All communal areas in our residences will continue to be cleaned by our regular cleaning staff. However, to provide them with a safe work environment, we urgently request you to leave the communal areas once they start cleaning there and temporarily retreat to your room. That way we can avoid too many people being in the same space at the same time.

Pay extra attention to hygiene 
We would like to remind you to pay extra attention to the cleanliness of so-called “contact surfaces”. Make sure that you regularly clean tables, key boards, door handles, showers and toilets. Also pay extra attention to your personal hygiene by regularly washing your hands with soap and water. Should you have to sneeze or cough, make sure to do so in your elbow. Use paper tissues and make sure to throw them away immediately after use. Make sure to not shake any hands.

Take your responsibility 
Everyone in the Netherlands is asked to, if possible, maintain a 1,5 meter (5 feet) distance from others. This also applies when you are shopping for groceries, for example. In addition to that, one of the other measures taken is to avoid any social contact when you are experiencing symptoms of the common cold, have a throat ache or fever (>38’C or >100.4 F). Should this be the case, we urge you to stay in your room as much as possible. Please take up this responsibility seriously.

We would like to ask you to take good care of yourself and your immediate environment. Help and support each other when needed. We will make sure to inform you and keep you updated in case there should be any changes. In the meantime you can also consult the FAQ on our website.

Thank you for your cooperation!