Fire prevention
All passages/corridors, including the one on your floor, serve as escape routes in case of calamities and must therefore always be kept clear and remain accessible to everyone! It is not permitted to store anything in corridors or hallways. For your own safety and convenience, please make sure you know where (emergency) exits are. SSH Short Stay and its authorized representatives reserve the right to remove objects from hallways without prior notice and without compensation.

What can you do to avoid burglary ?
· Be sure to lock all the doors and windows in the apartment on departure. Do not forget the small windows in the toilet/kitchen/shower.
- Make sure your windows are closed in your absence, especially when you live on the ground floor.
- Take care that you do not make your absence too obvious.
- Do not leave valuables in full view.
- Take the label off of your keys.
- Make sure that you close the main entrance door and do not open the door to strangers
- Do not let strangers into the hallways when they ring the door via the intercom.
- Alert the police and SSH Short Stay whenever you notice something suspicious.

Most burglaries are opportunistic. This means that a burglar uses the opportunity of an open door or window to get to your valuables.

The Utrecht police informed us about the following application: Prey. This is a lightweight application that will help you track and find your laptop if it ever gets stolen. Read more

If you fall victim to burglary:
- Report the break in to the police via 0900 - 8844
- Contact SSH Short Stay immediately if urgent repairs need to be done, otherwise contact Short Stay the following working day
- Fill out the insurance claim form if you want to report stolen goods. Claims are to be reported within 72 hours. Check the household insurance certificate for phone number and details.

Household insurance
All accommodations you rent from SSH Short Stay include a household insurance. It is included in the rent. If you fall victim to a burglary fill out the insurance claim form. Do you need help entering the required information, just step by our office and a housing officer will assist you.

household insurance certificate 
insurance claim form

Please note that SSH Short Stay also mediates for private home owners. If you have not signed a rental agreement with SSH Short Stay, then you probably have no household insurance. Please check with your landlord/landlady.